Why can't I place an order?
You have to be a registered Atlas patient to see prices and place orders. Registering is convenient and quick. If you have any questions, please contact our Patient Care Specialists by clicking on the red chat icon below.
How do I know what to order?
Patients new to medical cannabis can find understanding and selecting products and delivery options (oil or dried flower) confusing. We will work with you to understand your condition, experience, preferences, and recommend options.
Our Patient Care Specialists are experts in medical cannabis and can help you navigate products and usage. To contact a Specialist, please click on the red chat icon below, they're here to help.
What can I expect when ordering?
Under Health Canada regulations, patients cannot order more than indicated in their medical document (daily, weekly or calendar month). You can think of a medical document for cannabis similar to a prescription. For registered patients, we ship within 24 hours of receiving an order. We ship across Canada by Canada Post and Purolator. Shipments generally take 1-3 business days to be delivered depending on your location (delivery to remote locations may take longer). An adult signature is required to receive the order. Shipping is free for orders of at least $100. Patients will receive an email confirmation after placing the order and another notification with a tracking number when we ship the order. Patients are billed when the order is shipped.
Patients are our top priority and we believe strongly in our products. We have a 14-day return policy for cannabis goods, and accessories sealed and in original condition. Patients will be charged for the return courier charge. For returns or if you wish to cancel an open order before it is shipped, please contact Patient Services by clicking the red chat icon below.
What happens if I need to return something?
We believe in our products and want our patients to feel comfortable. We offer a 14-day return policy for cannabis goods and accessories sealed and in original condition. To receive a return authorization, please contact Patient Services by clicking on the red chat icon below. We will deduct $10 from the refund to cover return courier charges. Only the returned portion of the product can be credited towards your prescription order limit, regardless of what portion of the order was refunded.
Posted by Atlas Growers Development Admin on